Best Jakarta Hotels

"The hotel is really close to Plaza Mall, Grand Mall, Thamrin Mall, and Tanah Abang, super convenient for shopping and exploring the city. The room is comfortable, beautiful, spacious, and very clean. The staff are friendly, professional, and their service is truly impressive and satisfying. They even provide a scale for weighing luggage, so you don’t have to unpack again at the airport — such a thoughtful touch! Breakfast was delicious with many options, and the overall atmosphere felt cozy and relaxing. Definitely worth the stay — I’d love to come back again!"

"There were a large number of small cockroaches, especially around the bathroom sink. I killed over 20 of them in my room. The room itself was relatively clean, so I think the cockroaches were getting in through the drainage pipes or something. If it weren't for that issue, it would be a very good hotel, so I hope the hotel management will make every effort to deal with cockroaches. All the staff were kind. Also, the air conditioning, shower water pressure, and Wi-Fi were very strong and comfortable."

"The hotel has a large lobby, wide bed, and wide table for working with my laptop. I got charged around 50.000 IDR for early check in which is fine for me since i come 1 hour early (I have remote working). The room service menu is sooo good!! With a very cheap price other than room service in other hotel. The minus is the light is too dark in the room (not instagramable), a bit dirty on the table side and the smart tv is not working well. Thank you."

"Nice hotel with lovely kind people, hotel is a bit hidden and have to pay 5000 idr to always come inside with a car/taxi, very friendly staff always smiles. No fridge inside the room which was a let down, the sink was also so small and the water would take time to go down, 7/10"

"Review: 5-Star Hotel Stay – Mixed Experience. I recently stayed at this 5-star hotel Aug 2025, which, despite its grandeur, is showing its age at nearly a decade old. The property retains an elegant charm, but certain aspects left me with mixed feelings. Room and Cleanliness: The room was impressively spacious, a highlight of the stay, with a bit old decor and ample space to relax. However, the cleanliness was average at best. While the surfaces appeared tidy, there were noticeable signs of wear, and the pervasive smell of cigarette smoke was a major downside. I had specifically requested a non-smoking room through Trip.com and reiterated this during check-in, but was informed that no non-smoking rooms were available. As a gesture, the staff upgraded me to a higher-tier room, which I appreciated, but the cigarette odor was still strong, lingering in both the room and the hotel corridors. This was particularly disappointing for a 5-star property. Service Issue: To address the smoke smell, I called room service to request an air freshener. After waiting 30 minutes with no delivery, I had to call again. The second time, the staff promptly delivered it, which helped slightly, but the experience felt inconsistent with the hotel’s luxury branding. Amenities: On a positive note, the breakfast was exceptional—diverse, mix of local and International cuisine. The swimming pool was another highlight, well-maintained, and a relaxing spot to unwind with an indoor and outdoor scenic view. Overall: While the spacious rooms, fantastic breakfast, and nice pool were highlights, the cigarette smell and inconsistent service detracted from the experience. For a 5-star hotel, I expected better attention to cleanliness and guest requests. I’d recommend this hotel for its amenities but urge management to address the smoking issue and improve service responsiveness to truly meet 5-star standards. Rating: 3.5/5"

"Stayed here for a night after a big mess at one of our airbnb. Booked the apartment at 1130pm. When we arrived an hour later, the reception was ready to serve us at midnight. Check in was efficient and smooth. The apartment was clean and spacious. If I have 1 thing to comment, it would be the fan for the aircond. The sound of the fan was a bit too loud as I was a light sleeper. The apartment was very near halim station which makes it very convenient to bandung via whoosh and need not worry about the traffic jam in the morning."

"Came to Jakarta 2 Sept-5 Sept, just rightly after the rally ended. In Medan, the rally just begun though. So I purposely chose this hotel which is located at Tanah Abang, avoiding the busy Thamrin City or Grand Indonesia area (it is still along the road anyways) The room was huge, clean, the hospitality was 💯! It is very much closer to Tanah Abang (shopping place) and Blok M Square (viral food) and I literally walked to Tanah Abang (500m away). Plus point the hotel has the weight scale to weigh your luggage, but the food was mehhhh. Overall, loved my stay!"

"We stayed for a short transit from Penang to our hometown. The rooms were little bit small but still enjoyable. The location was strategic. Near hotel there were some restos in walking distance. The hotel has a swimming pool above the receptionist floor. The staffs were nice and helpful for our GoFood orders."

"The service was excellent, and the staff were very welcoming. Just a heads-up for breakfast: it's served until 10 AM and is 100% Indonesian. If that's not your preference, you'll have to look for food elsewhere. My main disappointment was that the room window didn't open, and there was an unpleasant odor both in the room and in the hallways. I suggest the establishment consider using air diffusers to improve the atmosphere."

"The good: The huge rooms , samsung tv with seamless connection and fast internet speed allowing multiple devices. The bath tub and direct access to mall. The staff are so friendly, as they greet and have a nice smile or small talk. Very good english so no issue for communication. Easy to have taxi as they have bluebird taxi on standby. The bad : The breakfast food was disappointing for family with kid so we did not go back after first day. For business traveller who needs a bite and go, it will suffice. Not for long-term stay. The ascott reward point system was bad - it was a week after we check out.. i finally sign up but don't see my stay, so i email and hope that support team can have this first past reservation added. During stay, I had to let plumbing come in to fix an issue with a leak for lower floor - amazingly it happen when we have not even used the bath tub. The fix took an hour plus. Request happen at 4 pm and we are at home. Swimming pool (1.2metre for adult pool) is okay for kids - at least a toddler pool but no slides. Conclusion: Enjoy the hotel access to shopping mall, availability of large food choices on delivery app and posh feeling - so will still recommend."